Privacy Policy
This notice explains how personal information submitted through this website is handled. Umrah Offers is a trading name of Fly N Stay Ltd (company number 15751159, registered office 51 Hamilton Road, Thornton Heath, United Kingdom, CR7 8NN), which is the data controller.
Who is responsible for your data
Umrah Offers is a trading name of Fly N Stay Ltd. Fly N Stay Ltd (company number 15751159) is the operator and data controller for Umrah Offers. Registered office: 51 Hamilton Road, Thornton Heath, United Kingdom, CR7 8NN. Contact: inquiry@umrahoffers.co.uk.
Information we collect
When you send an enquiry we collect the details you provide, such as your name, telephone number, email address, travel dates, number of passengers and any travel preferences you share. We also record how you reached the website (for example campaign parameters) and the time of submission so that we can respond and understand which pages are useful.
How we use it
We use your information to respond to your enquiry, prepare a quotation and contact you about it. We only send marketing messages if you separately opt in. We do not sell your personal information.
Lawful basis
We process enquiry information to take steps at your request before entering into a contract, and on the basis of consent where you opt in to marketing or non-essential cookies.
Retention
Enquiry records are kept only for as long as needed to respond, handle any resulting booking and meet legal obligations, after which they are deleted or anonymised.
Your rights
You can ask for access to, correction of or deletion of your personal information, object to processing or withdraw consent at any time. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Contact
For any privacy question, email inquiry@umrahoffers.co.uk.
Last reviewed: 31 October 2026